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Refund Policy

REFUND ELIGIBILITY:
Refunds will only be issued in the form of credit vouchers, exclusively applicable to future conferences or events organized by us.
The refund policies vary for each category and are outlined as follows:
FULLY FUNDED/PARTIAL FUNDED DELEGATES: Registration fees for these categories are non-refundable and non-transferable.
SELF FUNDED DELEGATES: Delegates under the self-funded category, who have paid their registration fees but couldn’t attend the event, may receive a CDA Credit Voucher under the following conditions:
  • The delegate has paid the entire conference fee in a lump sum.
  • The delegate has submitted a request for a CDA credit voucher via email, 45 days before the conference.
CDA CREDIT VOUCHER / CCV: To obtain your CCV, please contact our team via email. CDA credit vouchers are valid for one year from the date of issuance and can only be used for CDA events. If a delegate has paid only the first installment of the full conference fee, the CDA Credit Voucher Policy does not apply, and 100% of the first installment will be retained as a cancellation fee.
Delegates requesting a CDA credit voucher via email 30 days prior to the conference will be charged a 50% cancellation fee, with the remaining amount refunded in the form of CCV.
For requests made 15 days prior, a 75% cancellation fee applies, and for requests made less than 15 days prior, a 100% cancellation fee is charged, considering them as no-shows.
REFUND PROCESS: To request a refund, email communications@thecda.co with the subject line: “Refund Request – [Conference Name].” Include the following information in your email:
  • Full Name
  • Order Number
  • Reason for Refund Request
  • Supporting Documentation (if applicable)
CDA CREDIT VOUCHER TERMS AND CONDITIONS:
  • Redemption Period: Credit Vouchers are valid for one year from the date of issue.
  • Non-Transferable: Credit Vouchers cannot be transferred and are only for the original recipient.
  • No Cash Value: Credit Vouchers cannot be redeemed for cash.
  • Partial Redemption: If the voucher value exceeds the conference registration cost, the balance is carried forward.
  • Usage Limitation: Vouchers can only be used for CDA-organized conferences.
Special Circumstances:
  • Force Majeure: In events like natural disasters or acts of terrorism, refund requests will be reviewed case-by-case.
Contact Information: For questions, contact us. Note that CDA reserves the right to amend this policy, with changes communicated via the official website.
By registering for a conference through CDA, you acknowledge and agree to this refund policy.
Thank you for your understanding and cooperation.
TRAVEL REIMBURSEMENT POLICY FOR FULLY FUNDED DELEGATES: After attending an event, Fully-Funded delegates will receive a form to provide basic details and bank account information for reimbursements. The processing time for reimbursements is 4-8 weeks.
Invitation Only Category:
The registration fee paid for getting the invitation letter is non-refundable. Getting visa is sole responsibility of the delegate. Institute will only provide an invitation letter for visa assistance.